Return & Exchange Policy

We want you to be fully satisfied with your purchase. Returns and exchanges are accepted within 30 days of delivery for unused, unopened items in their original packaging with all tags and accessories intact. Eligible items include squeegees and dusters—customized items, final sale products, and used items are non-returnable. To initiate a return, submit a request through our website with your order number. You are responsible for return shipping costs, unless the item is defective or incorrect. Once we receive and inspect the item, we will process your refund or exchange within 3–5 business days. Refunds are issued to your original payment method; exchanges require returning the original item and placing a new order. Damaged or defective items will be replaced or refunded at no cost to you. Please contact us with any questions or concerns about returns. We strive to make the return process as easy as possible, ensuring that you are satisfied with your purchase. If you receive a defective item, we will cover all return shipping costs and send a replacement immediately. Our goal is to provide a hassle-free shopping experience and ensure that you are happy with your new cleaning tools.